When Others Walk Away, We Step In.
Left by Cowboy Builders. Restored by Ella Rose.
When Others Walk Away, We Step In.
When a project is left unfinished, poorly executed or abandoned altogether, the emotional and financial impact can be devastating. Led by Michael Gibbs, our team was called in to rectify defective workmanship, and restore the confidence of the homeowners who have been let down by others.
The challenge
Our clients had invested their savings into improving their home, trusting that the builder they had hired would deliver on their promises. Instead, they were left with incomplete works, poor workmanship and mounting stress. Areas of the property had been left unsafe, key elements of the project remained unfinished, and confidence in the building industry had been shattered. What should have been an exciting home improvement journey quickly became a nightmare. That's when they contacted Ella Rose Building Services.
Our Approach
Our first priority was to provide reassurance and a clear plan of action. Ella-Rose Building Services carried out a thorough assessment of the property, identifying what could be retained, what required rectification and what needed to be rebuilt entirely. We worked closely with the homeowners to establish realistic budgets, transparent timelines and achievable expectations.
Throughout the project, communication remained open and honest, ensuring they understood every stage of the process. Rather than focusing solely on repairing defects, our goal was to restore trust and deliver the home they had originally envisioned.
The Result
“From the bottom of my heart I recommend them.”
Ella-Rose Building services delivered what they promised.
Defective work safely rectified
Outstanding works completed
Improved quality throughout
Clear communication from start to finish
How to Avoid Cowboy Builders
- Always get a written quotation.
- Check previous work and recent references.
- Never pay large sums upfront.
- Ensure contracts and payment schedules are in place.
- Verify insurance and business details.
- Ask questions if something doesn't feel right.
Frequently asked questions
Have a question?
What is a cowboy builder?
A cowboy builder is a contractor who carries out poor-quality work, leaves projects unfinished or fails to deliver what was agreed. The consequences can range from cosmetic defects to serious structural and safety concerns.
Can you fix work left unfinished by another builder?
Yes. We regularly assess incomplete or defective projects and provide recommendations on the safest and most cost-effective way to put things right.
Will you inspect the existing work before providing a quote?
Absolutely. We'll carry out a detailed assessment to determine what can be saved, what needs correcting and the scope of the remedial work required.
Is it more expensive to rectify poor workmanship?
Unfortunately, rectification work can cost more than getting it right the first time. However, our honest approach ensures you understand exactly what needs to be done and why.
Can you complete projects abandoned by other contractors?
Yes. Whether the work has stalled halfway through an extension, refurbishment or renovation, we can take over and help bring your project to completion.
How do I know if the previous work is unsafe?
Signs aren't always obvious. If you have concerns about workmanship, we'll inspect the property and advise whether specialist input or immediate remedial works are required.
Can you help me if I'm currently in dispute with my builder?
While we don't provide legal advice, we can assess the workmanship, document defects and advise on the practical steps needed to rectify the issues.